Shipping policy

ORDER PROCESSING

Please allow 1-2 business days to process your order. Orders placed between Friday to Sunday will be processed on the next Monday. Once your order is ready to be shipped, youโ€™ll receive an email from us with your tracking number letting you know your order is on the way!

FLAT RATE DOMESTIC SHIPPING

Orders over $50 are eligible for FREE STANDARD shipping and orders over $149 are eligible for FREE EXPRESS shipping.ย 

  • Standard: $8.95 (Free for orders over $50)
  • Express: $15 (Free for orders over $149)

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Estimated delivery time**

Orders are generally delivered within 2-7 business days** using Australia Post.

Standard*

  • NSW, ACT: 2- 5 business days
  • VIC: 2-7 business days
  • QLD: 2-9 business days
  • SA: 2-6 business days
  • WA: 4-11 business days
  • TAS: 3-9 business days
  • NT: 4-15 business days

Express*

  • NSW: 1-3 business days
  • VIC, QLD, SA: 2-4 business days
  • WA, TAS: 2-5 business days
  • NT: 3-5 business days

*rural and remote areas may attract longer shipping time

**Please note that the estimated delivery time is for reference only and is not a guarantee. Actual delivery time may depend on your location and postal network traffic.ย 


INTERNATIONAL SHIPPING

We do not ship outside of Australia at this time.

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REFUNDS, RETURNS AND EXCHANGES

In the event that your order arrives damaged, please email us within 2 days at cozystickerroom@gmail.com with your order number and a photo of the itemโ€™s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at cozystickerrom@gmail.com. Please visitย this page for full return policy.

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